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Volunteer Leadership Program 2020
Introduction
Welcome to the Volunteer Leadership Program at TWIF!
An Introduction from Amy Faulkner, TWIF's Executive Director (3:26)
What is The World is Fun?
Your Weekly Coaching Call
Hands On Experience
What Great Volunteer Leaders Have
Volunteer Management Roles
Why Do People Volunteer?
Help Us Help You
Module One - The History of Volunteerism
The Unique History of Volunteering
A Deep Dive Into the History of Volunteering
Colonial Americans
Benjamin Franklin
The Great Awakening
What is a Community Chest?
The Civil War
The 1900s
The American Revolution
Abraham Lincoln
The Great Depression
After World War II
Great Society
Regan Budget Cuts
What is a Third Place?
Why Service Organizations Worked
Module One - Reflection
Section One - Quiz
Complete
Module Two - Onsite Volunteer Management
Introduction
Why "Events"?
Your Past Volunteer Experiences
What to expect as a Volunteer Leader
Pre-Event: Be Prepared and Organized
Glass Doors
First Impressions
Body Language
3 Points of Gratitude
Lanyards / Name Badges
Orientation
Grease the Social Wheels
Ice Breakers
Record Keeping
Be Available
Breaks
End on Time
Problem Solving
Quiz: Do’s and Don’t’s
Module Two - Assignment - Preparing Your Event Kit
Module Two - Nonprofit Profiles
Rotary International
Kiwanis
Module Two - Quiz
Complete
Module Three - Storytelling
Why Storytelling is Important
The Campfire Experience
Why We Need Volunteers (to love us)
Turning Volunteers into Mission Evangelists
The Elevator Pitch
Building YOUR Elevator Pitch
Social Media
Social Media Activity
A Picture is Worth a Thousand Words
Creating Win/Win Scenarios (while getting what you want).
Thank Yous / Post Event Emails
Module Three - Nonprofit Profiles
The YMCA
The Junior League
Module Three - Quiz
Complete
Module Four - Volunteer Recruitment
Creating Volunteer Experiences
Drafting Your Recruiting Materials
Managing Expectations
Time Requirements
Age Requirements
Recruiting Channels
Volunteer Registration
Volunteer Registration Tools
Confirmations
Reminders
Screening & Orientation
Be Available (know your shirt color).
Cancellations
Types of Volunteer Events
Module Four - Nonprofit Profiles
The Red Cross
The Afro-American Sons and Daughters
Section Four - Quiz
Complete
Module Five - Volunteer Retention
What Makes a Great Volunteer Experience
What Makes a Bad Volunteer Experience
Enthusiasm Killers
10 Ways to Lose Volunteers
Recognition
Surveys
Volunteer Metrics and KPIs
Late Cancellations
No Shows
No Shows - Eliminating the Reasons Why
No Shows - How to Handle Them
Creating Volunteer Evangelists
Module Five - Nonprofit Profiles - The Animals!
The Fraternal Order of Eagles
The Lions Club
The Benevolent and Protective Order of The Elks
The Loyal Order of Moose
Section Five - Quiz
Complete
Module Six - Advanced Topics
Working with Volunteer Groups
Events with Alcohol
Working with Event Producers
Skill Based Volunteer Opportunities
Virtual Volunteering
Dealing with Varied Personalities
Ongoing Volunteer Opportunities
Court Orded Community Service
Budgeting
Sponsorship
Nonprofit Funding
Module Six - Nonprofit Profiles
Other Organizations
Section Six - Quiz
Complete
Final Exam
Intro
Final Exam - Section One
Final Exam - Section Two
Final Exam - Section Three
Final Exam - Section Four
Final Exam - Section Five
Final Exam - Section Six
Complete!
The Elevator Pitch
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