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TWIF Volunteer Leadership Program
Section One - The History of Volunteerism
Welcome to the Volunteer Leadership Program at TWIF!
An Introduction from Amy Faulkner, TWIF's Executive Director (3:26)
What is The World is Fun?
Meet the VLP Team
Reminder: Weekly Coaching Call
What Great Volunteer Leaders Have
Volunteer Management Roles
Why Do People Volunteer?
The Unique History of Volunteering
A Deep Dive Into the History of Volunteering
Colonial Americans
Benjamin Franklin
The Great Awakening
The YMCA
The Red Cross
What is a Community Chest?
The Civil War
The 1900s
Rotary International
Kiwanis
The Lions Club
The Junior League
The Fraternal Order of Eagles
The Benevolent and Protective Order of The Elks
The Loyal Order of Moose
The Afro-American Sons and Daughters
Other Organizations
Why Service Organizations Worked
What is a Third Place?
The American Revolution
Abraham Lincoln
The Great Depression
After World War II
Great Society
Regan Budget Cuts
Section One - Reflection
Section One - Quiz
Complete
Section Two - Onsite Volunteer Management
Introduction
Your Past Volunteer Experiences
Why "Events"?
What to expect as a Volunteer Leader
Pre-Event: Be Prepared and Organized
Glass Doors
First Impressions
Body Language
3 Points of Gratitude
Lanyards / Name Badges
Orientation
Grease the Social Wheels
Ice Breakers
Record Keeping
Be Available
Breaks
End on Time
Problem Solving
Quiz: Do’s and Don’t’s
Quiz: S-M-I-L-E
Section Two - Quiz
Section Two - Assignment - Preparing Your Event Kit
Complete
Month Three - Storytelling
Why Storytelling is Important
The Campfire Experience
Why We Need Volunteers (to love us)
Turning Volunteers into Mission Evangelists
The Elevator Pitch
Building YOUR Elevator Pitch
Social Media
Social Media Activity
A Picture is Worth a Thousand Words
Creating Win/Win Scenarios (while getting what you want).
Thank Yous / Post Event Emails
Section Three - Quiz
Complete
Section Four - Volunteer Recruitment
Creating Volunteer Experiences
Drafting Your Recruiting Materials
Managing Expectations
Time Requirements
Age Requirements
Recruiting Channels
Volunteer Registration
Volunteer Registration Tools
Confirmations
Reminders
Screening & Orientation
Be Available (know your shirt color).
Cancellations
Types of Volunteer Events
Complete
Section Five - Volunteer Retention
What Makes a Bad Volunteer Experience
What Makes a Great Volunteer Experience
Some Enthusiasm Killers
10 Ways to Lose Volunteers
Recognition
Surveys
Volunteer Metrics and KPIs
Late Cancellations
No Shows
No Shows - Eliminating the Reasons Why
No Shows - How to Handle Them
Complete
Section Six - Advanced Topics
Working with Volunteer Groups
Events with Alcohol
Working with Event Producers
Skill Based Volunteer Opportunities
Dealing with Varied Personalities
Ongoing Volunteer Opportunities
Court Orded Community Service
Budgeting
Sponsorship
Complete
Final Exam
Intro
Final Exam - Section One
Final Exam - Section Two
Final Exam - Section Three
Final Exam - Section Four
Final Exam - Section Five
Final Exam - Section Six
Complete!
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The Unique History of Volunteering
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